Medico Support provides technical service and support for measurement equipment used in laboratories, production facilities, cleanrooms and other regulated environments.
Our services can be provided as individual assignments or organised as part of a service agreement according to the equipment, its application and the customer’s operational requirements.
Service
We perform service on measurement equipment with the aim of supporting reliable operation and extending the equipment’s service life.
- Replacement of batteries, filters and O-rings
- Replacement of pumps and motors
- Cleaning of flow meters
- Software updates and sensor exchange
Repair
Medico Support can perform repairs on many types of measurement equipment. When specialised external assistance is required, the equipment can be forwarded to a qualified supplier.
Repair work is not carried out without the customer’s approval.
Read more about repair →Preventive maintenance
Preventive maintenance can reduce the risk of unexpected equipment failure, deviations and operational interruptions.
- Assessment of batteries, pumps, motors and filters
- Inspection of O-rings and other wear parts
- Performance checks for samplers and particle counters
- Planning of appropriate service intervals
Technical consulting
We provide technical guidance and practical support related to metrology, validation, documentation and quality requirements.
- Calibration procedures and uncertainty budgets
- Validation documentation, including IQ, OQ and PQ
- Selection and implementation of equipment
- Quality management, audits and deviation handling
Training
We help customers strengthen their technical competencies and understanding of measurement equipment, methods, standards and potential sources of error.
- Operation of samplers and particle counters
- Mapping with Kaye and DataTrace systems
- Metrology and measurement principles
- Standards, guidelines and quality systems
Equipment rental
Customers can rent prepared measurement and validation equipment for temporary assignments, projects and their own validation activities.
Rental options include DataTrace data loggers, Kaye Validator systems, SIM boxes, iRTD equipment and CLiMET particle counters and samplers.
View equipment rental →Service agreements
We can help establish a service plan covering relevant service intervals, preventive maintenance, calibration and repair. The agreement is adapted to the equipment and the customer’s operational and documentation requirements.